We have made the checkout process as easy as possible. However, if you are having trouble with the checkout, contact our live chat here
Frequently Asker Questions
We have made the checkout process as easy as possible. However, if you are having trouble with the checkout, contact our live chat here
1. Paypal Credit
Buy now and pay later with paypal credit and pay 0% interest if you payback within 6 months. This option is available for US or UK customers. You must check the availability for your country. Click here to apply for Paypal Credit.
2. Layaway plan
Start a layaway plan with us. Choose your sex doll with all the extras that you want and pay only a 25% deposit. Then you can pay the remaining amount in your own time without any interest nor fixed installments. We will reserve your doll at the current price and ship it to you once you have completed the payment.
If you have any questions about our Layaway payment plan please don't hesitate to contact our staff and they will be happy to help you here
The second most common error is that the billing address you've written at check out does not match the one on file at your bank for your credit/debit cards. Please make sure this information is correct. You can enter a different shipping and billing address at checkout.
If you are still encountering errors, please click here
We also offer free shipping to the US, Europe, Canada, UK and many other countries.
Check Here
If the country you want to ship to doesn't appear on the list please contact our staff through email or on the online chat. It is very likely that we ship to your country. Click here
You can also have them hold your parcel free of charge for a few days for you to find the correct time to pick it up.
We understand how important privacy is. For that reason our parcels are descrete and completly unlabeled.
We understand how imporant privacy and discreccion is for these products. That's why our dolls are shipped in a completly unlabeled box (that could be a piece of furniture for example) to ensure discreccion and privacy. Only you will know what awaits for you inside the box.
When the item has arrived the shipping company will call you (or you can track it online via the tracking number we will provide you with) and then you can go pick it up in your own time.
Once your doll has been produced according to all your specifiations and features, we will email you with finished pictures to see your doll before shipping, after confirmation we will ship your doll.
Please see our shipping times in the table below.
Country | Shipping Time |
United States | 3 - 9 business days |
Canada | 3 - 9 business days |
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Australia |
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2) Be careful in your every day use when moving them (as they can be quite heavy) to not get the TPE skin caught on anything and cause a tare.
3) Once per month hydrate your doll with mineral baby oil to maintain the elasticity and real feel of the TPE.
These are the most basic rules, but we highly reccomend you read Take care of sex doll.
If you still have any questions please don't hesitate to contact us through live chat or email support.
We have been working with WM Dolls for more than four years, and we have always been proud of our most comprehensive service repeatedly winning the award of the Top 10 Distributors of the year.
Buying dolls in our store is not only to enjoy the thoughtful service of consultation and purchase, but also to provide all-round services in financial protection, doll production and after-sales service.
If you have any questions about the authenticity of WM DOLLS, please send an email to the offical WM mail [email protected] for verification.
Most of our dolls are made out of TPE as it is a great material that is easy to sculpt and the results are extremly good looking and realistic sex dolls. We offer some silicone dolls for those that want the ultimate realism for their sex dolls. Silicone sex dolls have more humanistic details as well as being more resitant to heat. Due to the dificulty to manufacture Silicone doll heads, they are slightly more expensive than TPE, but the finished products are well worth it.
The normal breasts are the standard. They look incredible and feel real. However, If you want your doll to feel even more real and have extra squidgyness of breasts you may consider adding hollow breasts. These, as they sound, are hollow on the indide, softer and more realistic.
If you want the ultimate realism for your sex doll, we reccommend you to get the jelly breasts. These are the most advanced breast types that techonology has made. the outside made of premium TPE, they have a hollow inside that is filled with jelly, providing the softest and most elastic sensation.
You can add this feature to all our sex dolls in the customization options under body ungrades. Note: Body heating function is not compatible with EVO skeleton nor with Simulated Breathing function.
The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia and you can't see the difference between them.
Which is better? It depends on what you value most. Many of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace. If you value complete realism you’ll want to get the built-in vagina, if you prefer comfort and want something that is easy to pop-out to clean after each use you should consider the removable vagina.
If you want your doll to stand, you need this upgrade. If you value full realism (and don't want to see the screws on the bottom of the feet) then you should get the normal feet.
You can add this feature to all our sex dolls in the customization options under body ungrades. Note: This upgrade is not compatible with body heating function nor with simulated breathing function.